customer service

PQR ONLINE STORE

SOMETHING WENT WRONG?

This almost never happens, in 99.9% our orders arrive in excellent condition and without any problem, but human error may be present at some time. If you believe that your order did not arrive well and / or incomplete and / or in poor condition and / or is not the size, color and / or number you requested, you can start the change process.

 

You must contact us through any of our customer service channels, you must have on hand the order confirmation number that arrived in your mail when you placed the order at the store or failing that the digital invoice that also reached Your email, in this case a customer service advisor will attend your request and / or get in touch with you in order to advise and accompany you throughout the process. Quiet (a) everything has a solution and insurance the store will compensate for being the fault of the same or the provider.

 

HOW DO I FIND MY ORDER NUMBER?

 

Pay attention to the following image:

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